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Stop taking bookings by DM: put a booking link in your bio

If you run your business on your own, you know how it goes. Someone messages "hey, are you free Saturday?" and twenty messages later you've traded times, explained your prices twice, sent payment details, and you still aren't sure they'll show up. Booking by DM feels personal, but it eats your evenings and lets clients slip through the cracks.

The fix is simple: put a booking link in your bio and let clients book themselves.

Why booking by DM wears you down

It's slow for everyone. Each booking takes a back-and-forth about availability. While you wait for a reply, the slot you offered might go to someone else, or the client loses interest.

Details get lost. Prices, prep instructions and your cancellation policy end up scattered across different threads. Clients miss them, and you end up repeating yourself.

Payment becomes awkward. Chasing payment after the fact can feel awkward. When nothing is paid upfront, it's easy for a client to forget or cancel at the last minute.

You're always on call. When DMs are your booking system, you can't step away from your phone without worrying you'll miss a client.

What a booking link in your bio does instead

A booking link gives clients one place to see everything and book on their own, any time of day:

  • Your services and prices, written out clearly, so nobody has to ask.
  • Your open times, so clients choose a slot that actually works.
  • Payment at booking, so clients can pay when they book.

With Appty, you get your own appty link, like getappty.com/yourname. It replaces the DM thread: clients pick a time and can pay when they book, and the session lands on your calendar. You can start free.

How to switch from DMs to a booking link

1. List your services clearly. Give each service a plain name, a short description, how long it takes, and the price.

2. Set your availability. Only show the hours you actually want to work. It's easier to open more times later than to cancel bookings you didn't want.

3. Get paid at booking. When clients pay the full price as they book, they've committed to the session and you don't have to chase anyone. Set prices you're comfortable taking upfront, and decide what you'll do if a client cancels late.

4. Write your policies once. Write your cancellation rules, lateness policy and prep instructions down in one place, so you can share the same wording with every client instead of retyping it in each thread.

5. Put the link everywhere clients find you. Add it to your social bio, your Google Business Profile, your email signature and your website if you have one. Pin a post that says "book here."

6. Reply to DMs with your link. You don't have to stop talking to clients. When someone asks "are you free?", reply warmly with your link: "I'd love to see you! You can see my open times and book here." Over time, clients learn to go straight to the link.

Keep the personal touch

Some people worry a booking link will feel cold. In practice, it often feels more professional and more respectful of your client's time. You can still chat, answer questions and build relationships. You're just moving the scheduling and payment out of the conversation so the conversation can be about the work itself.

A friendly note on your booking page goes a long way. A line like "Can't find a time that works? Message me and we'll sort it out" keeps the door open.

Start small

You don't need to change everything overnight. Start by adding your link to your bio and sending it to the next few people who message you. Watch how much quicker booking feels, then make it your default.

Your clients get an easy way to book. You get your evenings back.

Start free and get your own appty link.

Frequently asked questions

What is a booking link in bio?
A booking link in bio is a link on your social media profile that takes clients to a page where they can see your services, prices and open times, and book a session themselves without messaging you first.
How do I stop taking appointments by DM?
Set up a booking page with your services, availability and policies, then put the link in your bio. When clients message you, reply kindly with the link. Over time, most clients will book through it directly.
Can clients pay when they book?
Yes. Once you connect payments, clients can pay when they book, in the same step they choose a time. You can also offer other ways to pay, like monthly invoices.
Will a booking link feel impersonal to my clients?
It doesn't have to. You can still chat with clients and answer questions. The link just handles scheduling and payment, and a warm note on your page keeps things personal.
Where should I share my booking link?
Anywhere clients find you: your social bios, pinned posts, Google Business Profile, email signature and website. You can also send it as a reply whenever someone asks about availability.
How much does Appty cost to start?
You can start free. Sign up to get your own appty link and start taking bookings online.

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Need step-by-step screenshots? See the Help Center. More on connecting an assistant: Developers.